Not only that, they shopped my loan around endlessly despite my excellent credit score causing a high amount of inquiries on my report. I was entered into a loan agreement for a Honda Civic Sport (MSRP $24,000) for a contractual obligation of $43,000! These people have ignored me, lied to me, kicked me out of the dealership when the deal was finalized against my wishes with missing signatures and no explanations. The worst person in the place was "Dino", who is a salesman but represented himself as the "General Manager" to trick me into doing business with him. In the course of doing business with Arrowhead Honda, I was consistently LIED TO, BULLIED, PUSHED AROUND, DECEIVED, NEGLECTED, and then dropped completely with no further help or remedy despite repeated requests from the receptionist all the way up to the highest management. Recently I wanted to purchase a brand new vehicle so I went in to Arrowhead Honda. The deal completely has to be on their stipulations. Don’t you dare come here trying to save any money for yourself.
If you know any veterans wanting a Honda during these rough times where car prices are already though the roof, and interest rates are sky high, gas is high, Arrowhead Honda states you need to use THEIR money. Me: Oh, so my money isn’t good here? Because you guys aren’t getting a cut on this deal? This is bad business” Salesperson Christian: oh ok cool, let me tell my manager.Ĭhristian: oh, my manager is saying that we currently aren’t doing 3rd party financing, only doing deals through Honda Finance or our partnered banks that we do deals with” Me: It’s cash, I’ve been approved through USAA since my veteran rates are better” The gave me a wishy-washy appraisal and saidĬhristian: “my manager said we can do about 18thousand”….will you be financing or….” I was willing to make a quick deal and buy this car. I checked it out and didn’t even test drive it. The BIGGEST waste of 5 minutes of my life.
I arrived and spent less than 5 minutes at this dealership. I was told over the phone a civic sport was available to view.
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